DES MOINES, Iowa – Miller Pest Solutions is pleased to announce the addition of Dustin Emerson as the company’s new External Operations Manager. With over 15 years of experience in the pest control industry, Dustin joins Miller Pest Solutions from Springer Professional Home Services, which has been providing pest control services since 1989 and is a QualityPro-certified pest control company. At Springer, Dustin developed a reputation for effective leadership and operational excellence. In his role as External Operations Manager, Dustin will be responsible for overseeing branch operations across Iowa, Nebraska, Missouri, and Kansas, ensuring that each team upholds the high standards Miller Pest Solutions is known for. He will be instrumental in supporting each branch’s growth and development, focusing on customer satisfaction, operational efficiency, and leadership training within our field teams.
“Dustin brings extensive industry knowledge and a results-driven approach that will make a positive impact on our company’s continued growth,” said Joel Miller, owner of Miller Pest Solutions. “His ability to drive operational improvements while maintaining a strong commitment to customer service aligns perfectly with our mission and values. We are excited to welcome him to the team and look forward to seeing the contributions he will make across our branch locations.”
At Springer, Dustin managed a large team, where he implemented strategies that improved service quality and employee engagement. Springer emphasizes environmentally sensitive approaches to pest control and uses eco-friendly products whenever possible. His hands-on experience in pest control management and his track record of success in streamlining operations make him a valuable asset as Miller Pest Solutions continues to expand. Springer provides pest control services for both residential and commercial properties.
In his new role, Dustin will focus on aligning each branch with Miller’s core values and standards, empowering local teams to deliver exceptional service while fostering a positive work culture. During his time at Springer, Dustin drove operational improvements by adhering to integrated pest management (IPM) principles, focusing on preventing pests before they begin. His leadership will be crucial as Miller Pest Solutions continues to grow its presence in the Midwest, building on the company’s reputation for reliability, professionalism, and customer-first service. When evaluating a business’s reliability, it’s important to consider the number of complaints or transactions, as this provides valuable context for understanding reputation.
“We’re thrilled to bring Dustin’s talent and expertise to our leadership team,” added Miller. “His strategic insight and commitment to service excellence will undoubtedly strengthen our operations across all four states.”
Community Involvement with Springer Professional Home Services
At Springer Pest Solutions, community involvement is at the heart of everything we do. As a leading pest control company located in West Des Moines, IA, we believe our responsibility goes beyond simply providing pest control services to homes and businesses. Our team is deeply committed to supporting the communities we serve, including Des Moines, State Ct, and the greater IA region, by actively participating in local events and initiatives that promote environmental safety and awareness.
Our experienced technicians regularly engage with local organizations to educate both residential and commercial clients about the risks associated with unwanted pests such as ants, spiders, rodents, termites, mosquitoes, and bed bugs, which are common across the Midwest. Through these partnerships, we help homeowners and businesses understand the importance of proactive, preventative pest management for a pest-free environment and the benefits of our safe, science-backed methods. Our website is a valuable resource, offering tips and information on pest prevention, spring season pest issues, and the advantages of our Integrated Pest Management (IPM) approach, while assessments help technicians find potential pest entry points.
Miller Pest Solutions is proud to offer customized pest control plans, transparent upfront pricing based on the pest problem, and warranted treatments for ants, bed bugs, rodents, and termites. We are committed to delivering pest control solutions that prioritize the safety of our clients, their families, and the environment through prevention techniques aimed at minimal chemical usage, with eco-friendly IPM practices and products whenever possible. Every service we provide is performed by certified technicians and backed by a warranty and guarantee, ensuring our customers’ peace of mind and satisfaction. We also offer specialized treatments for rodents, termites, and seasonal insects, plus our PestFree365+ plan with year-round protection, three regularly scheduled assessments per year, and coverage for 36 common pests.
Our team is always available to answer questions or address concerns—whether by email, phone, or through our website, where customers can create or access an account for service information or communication, along with business details that help with consumer evaluation rather than endorsing any specific product. We encourage our customers to reach out and learn more about our pest control services, community involvement, and how we can work together to create a safer, healthier environment for everyone across Central and Eastern Iowa, including Des Moines, Cedar Rapids, and Davenport. Our services also include attic insulation and disinfecting services. By choosing Springer Pest Solutions, you’re not just protecting your house or business from pests—you’re supporting a company that is truly committed to the well-being of our community.


